Inbox
Reading replies with the sender's site history attached, drafting answers, and triaging with statuses.
Reading Replies
The five views, how threads are split, and what arrives attached to each reply.
Replying
Reply with Behavly drafts an answer from the thread and the sender's site history, or reply manually. Nothing is sent until you press send.
Lead Statuses
Why an untriaged thread shows as Lead, and how to edit the status list.