Importing And Exporting

Bringing contacts in from a CSV and getting them back out again.

Contacts can be imported from a CSV and exported again from the header of Contacts.

After Importing

Imported contacts have no behavioural history until the snippet sees them on your site. They will appear in Contacts immediately, but with empty page-view and last-seen columns, and they will not match behavioural audiences until they visit.

Your contact count is a plan limit checked against the live total. A large import can push a workspace over its limit — check Settings → Usage against the number of rows in your file first.

Still stuck? Ask Copilot from inside the app — it can explain any part of Behavly, though it cannot see your data. Or email hello@behavly.io.