Sender And Mailbox

The three sender voices, and how the mailbox step behaves with more than one account connected.

Sender Voice

The Sender step. Each voice card spells out what it changes about the writing, not just the From line.
The Sender step. Each voice card spells out what it changes about the writing, not just the From line.

Who the email reads as being from. This shapes how Behavly writes, not just the From line.

Personal
From a real person on your team. Warm, direct, signed with their name. Best for 1:1 outreach and replies.
Team
From a shared team or department. Familiar, not tied to one person. Good for support and product updates.
Company
Your official brand voice. Polished, neutral and consistent. Best for announcements and broad sends.

Mailbox

This step only appears when two or more mailboxes are connected — with one there is nothing to decide, so the step is skipped rather than shown with a single option.

Sending across several mailboxes in rotation is a feature of the higher plans.

Still stuck? Ask Copilot from inside the app — it can explain any part of Behavly, though it cannot see your data. Or email hello@behavly.io.