Both are set for the whole campaign in the bar above the path: Sender for the voice, Frequency for the mailboxes.
Sender Voice
Who the email reads as being from. This shapes how Behavly writes, not just the From line.
- Personal
- From a real person on your team. Warm, direct, signed with their name. Best for 1:1 outreach and replies.
- Team
- From a shared team or department. Familiar, not tied to one person. Good for support and product updates.
- Company
- Your official brand voice. Polished, neutral and consistent. Best for announcements and broad sends.
Personal and Team sign with a name: Your name or Team name. A campaign can't be activated until it has one.
Mailbox
Rotate all active mailboxes, under Frequency, is on by default: the campaign sends from all your active mailboxes, and each person keeps the same one for the whole path. Turned off, every email goes out from your default mailbox.
Sending across several mailboxes in rotation is a feature of the higher plans.