Behavly

Welcome every new user as they arrive.

An always-on campaign takes in each person who signs up, and their welcome is your own template or one Behavly writes from what they did.

Every sign-up, welcomed once.

Welcome emails in Behavly are an always-on Pattern Campaign on All users, or a Trigger Campaign on a signup event your product sends. Each person enters once, as they join, and gets your template sent as designed or a welcome Behavly writes from what they did on your site.

Everyone who joins, once.

All users is everyone the snippet identified on your site. Always on, Behavly re-checks the group every 10 minutes and each person enters once, the moment they join. With Also the people in it now off, only new sign-ups enter.

Or the moment your product says so.

Your backend sends a signup event with the person’s email, and a Trigger Campaign takes them in the moment it arrives. Once per person, the default, is for things that happen once, like signing up.

See the welcome before it sends.

Preview any email step for a real person: Behavly writes it exactly as it would when it sends, and nothing is sent. Send the path to me puts every email in your own inbox, marked [Test].

The next email fits what they did.

A branch splits the path on whether they opened the welcome, clicked a link in it, logged in or did an action in your product, within the days you set. Yes goes one way, no the other.

From sign-up to a first hello.

  1. Add the snippet to your app.

    Paste one async script tag into your site, on your signed-in pages too. The snippet detects a signed-in session on its own, so each new user’s activity is theirs, with no identify call.

  2. Choose how people enter.

    Start a Pattern Campaign on All users, always on, with Also the people in it now off, so only people who sign up from now on enter. Or start a Trigger Campaign on a signup event, once per person.

  3. Describe the path, or build it.

    Say who it is for and what each email should do, choose Build the path, and check what Behavly lays out. Or use the + on any connection to add an email Behavly writes, one of your templates, a wait, a branch or a stop.

  4. Check it before it goes.

    Preview any email for a real person, with nothing sent, or choose Send the path to me to get every email in your own inbox at once, marked [Test]. Preview path reads the whole path back in plain words.

  5. They leave when it’s done.

    A reply ends the path by default, unsubscribing or bouncing always does, and reaching the goal can too. Name the Goal as the first step you want them to take, like project_created.

The rules around every welcome.

Always on
Behavly re-checks who is in the group every 10 minutes, and each person enters once, the moment they join.
Also the people in it now
Off, only people who join after the campaign starts enter. On, the people already in the group enter when it starts too.
Once per person
On a Trigger Campaign, the default: each person goes through the path one time, and later events start nothing. For things that happen once, like signing up.
Send as designed
Sends your template exactly as you built it, to everyone, and uses none of your personalized emails.
Sending window
The days and hours emails may go out: Monday to Friday, 9:00 AM to 6:00 PM by default, in each person’s timezone.
Across campaigns
One person on several paths never gets an email from each. By default, different campaigns stay 24 hours apart, and nobody gets more than 3 emails in any 7 days.

Questions about welcome emails.

01

How soon after signing up does the welcome go?

An always-on campaign re-checks the group every 10 minutes, and each person enters the moment they join. A Trigger Campaign takes them in the moment your event arrives. Either way, the email waits for the sending window.
02

Will people who signed up long ago get it too?

Only if you want them to. With Also the people in it now off, only people who join after the campaign starts enter. Turn it on and the people already in the group enter when it starts.
03

Can I send my own designed welcome?

Yes. Add an Email step with one of your published templates. Send as designed sends it exactly as you built it and uses none of your personalized emails; Edited by Behavly keeps your design and edits the wording for each person.
04

Do form leads get the welcome?

No. All users is the people the snippet identified on your site, and form leads are excluded from it: a lead is not yet a user. They are their own group, Form leads, with a path of their own.

Meet the Behavly Agent.

It reads what each user does in your product and writes their follow-ups. Free to start, no credit card.